MRA is a relationship management tool that allows you to notify your customers automatically when certain rates or dates are reached. It allows originators to fulfill the promise to their clients to “watch the market” for them.
Here’s how it works. The Loan Officer inputs key information about the client and their existing loan. Based on this information, the system automatically delivers e-mail alerts to both the Loan Officer and client for the following:
Refinancing opportunities when a certain interest rate is reached ARM change dates The annual mortgage check-up
